What we do
Union City Pro Plumbing answers the phone at all hours and sends a licensed plumber to homes, apartment buildings and small commercial spaces in Union City, West New York, North Bergen, Weehawken, Hoboken and the Jersey City Heights. We handle emergencies such as burst pipes and sewer backups, and planned work such as water heater installation.
We keep our pages specific to this part of Hudson County. Union City is a dense, older city on the Palisades, with shared drain stacks, a combined sewer system and many multi-unit buildings, and the guidance we write reflects that.
How we handle licensing and trust
New Jersey allows plumbing work only by a licensed master plumber, an authorized plumbing contractor or their employees. Licensed businesses must show the licensee's name, a New Jersey business address and the licence number on invoices, advertising and commercial vehicles. You are entitled to ask any plumber for that number.
We do not publish customer ratings or testimonials on this site, because we only show information we can verify. If you want to check a plumber's record, the State Board of Examiners of Master Plumbers, part of the Division of Consumer Affairs, is the place to ask.
What to ask any plumber before work starts
- What is wrong, in plain words, and how did you find it?
- What is the price basis, and does it change if you find something else?
- Does this work need a permit from the local construction office?
- Who will do the work, and are they licensed or an employee of the licensed business?
- What happens if the problem returns?
Where we work
Dispatch runs from 3100 Bergenline Ave in Union City and covers the city plus its closest neighbors: West New York, North Bergen, Weehawken, Hoboken and Jersey City Heights. Each has its own page because the housing and the common problems differ from block to block.
We do not promise an arrival time. Traffic on Route 495 and Kennedy Boulevard, weather and the number of urgent calls change by the hour. What we do promise is a person on the phone at any hour, a clear price before work starts, and same-day appointments when a plumber is free.
What happens when you call
A dispatcher asks for your address, what is wrong and whether water is still running. If something needs to be shut off, they tell you where to look. Then they book the next open plumber and confirm how the visit will go.
On site, the plumber finds the cause, explains the repair and its price basis, and gets your go-ahead before starting. After the repair, they check that water runs and drains as it should and tell you what to watch for. If the job is bigger than the visit allows, you leave with a clear next step.
What we will not do
We will not quote a price over the phone for a problem we have not seen, because pipes behind walls and under floors hide the real cause. We will not tell you a repair is needed when a smaller fix will hold. And we will not work on structural, masonry or electrical problems, which belong to other trades, though we will tell you when the plumbing points to one.
If a repair needs a permit, we say so and point you to the Union City construction office, because permit rules depend on the work and the building. If a landlord or building manager has to approve the job, we help you explain what is needed so the repair is not delayed.
Why local detail matters
A plumber who knows Union Hill from West Hoboken, or Bergenline Avenue from Kennedy Boulevard, knows which buildings have shared stacks, which basements flood and where the shutoff valve is likely to be. That local knowledge shortens the first conversation and the first visit. It is also why every service page on this site mentions the real streets, sewers and rules, and why we leave out claims we cannot check.
About questions
3100 Bergenline Ave, Union City, NJ 07087. Plumbers are dispatched from there, so call (551) 249-3045 before visiting.
Yes. We dispatch licensed plumbers, and you can ask for the licence number on your invoice. New Jersey requires it to be shown on invoices and advertising.
Yes, including restaurants and small shops. Read the commercial plumbing page for what to tell dispatch.
Still have a question? A dispatcher answers around the clock.
Call (551) 249-3045